Oslo Skin Lab (“Oslo Skin Lab,” “us,” “we,” or “our”) offers an automatically recurring subscription service (“Subscriptions”) for products purchased through our website. Subscribers receive 30% off recurring deliveries, with the potential for personalized discounts on their first order. The following Terms and Conditions (“Terms”) govern your participation in Subscriptions. By subscribing and placing an order, you acknowledge and accept these Terms.
Your subscription begins as soon as your initial payment is processed. It will automatically renew every 4 weeks, and you will continue to be charged for each recurring delivery until you cancel. You authorize Oslo Skin Lab or our third-party payment processor to securely store your payment method and automatically charge it for subscription orders. Each delivery will be charged at the current product price, less your subscription discount (30%), plus applicable taxes and shipping fees.
If your payment method fails, your subscription will be paused, and you will need to contact customer service to update your payment details and reactivate your subscription.
We reserve the right to adjust the price of products in your subscription at any time. You will be notified of any price changes with the option to cancel. If you do not cancel, the new price will apply to your next scheduled delivery.
YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW UNTIL YOU CANCEL.
To cancel your subscription, please contact our customer service team by email or phone. We recommend contacting us at least five (5) business days before your next scheduled shipment to ensure the cancellation is processed in time. If you cancel within five (5) business days of your next shipment, the cancellation will apply to subsequent deliveries, and payments already processed are non-refundable.
Subscriptions are for personal use only and not intended for resale.
Discounts cannot be combined with other offers, promotions, or loyalty programs.
Subscriptions are valid only for customers within eligible regions.
Modifications to Terms
We reserve the right to modify these Terms at any time. If changes are made, they will be posted on our website, and continued participation in Subscriptions constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must cancel your subscription.
For assistance with your subscription, including cancellations or payment updates, please contact our customer service team via email or phone.